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Map 19400 SE McLoughlin Blvd, Gladstone, OR Today 7-8pm (503) 946-5052
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Home / About Swickard Honda in Gladstone, OR / Swickard Honda customer reviews in Gladstone OR

How Are We Doing?

Do you want to learn what it’s like to shop with us before you actually shop with us? The best way to do that is to read through some of the reviews and testimonials that we have earned over the years. Take a look below to see our dealership through the eyes of our previous customers. Have you already been to Swickard Honda? Then feel free to write us a review or a testimonial of your own.

354 Testimonials
5 out of 5 stars
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Customer service was super helpful and nice. Everything was organized and from start to finish and everything seemed to float smoothly. I don’t give 5 stars that offend but this time I felt compelled to do so.
Filonm
2021-01-13
Excellent service every time we come here for our scheduled maintenance.
C Grange
2021-01-11
My car is a little over 6 years old and only has 30,000 miles on it. I went in for an oil change and asked for info on anything else that needed to be done. Ivan was so easy to work with and since I’m in my eighties he was very good at explaining why different services were needed. Thank you for the good service.
jppuckster
2021-01-08
We knew the honda fot was the only car we wantes to look at. Test drive setup was quick with minimal paperwork. The sales process was slowed down some processing paperwork but it was day after new years. Overall good experience.
Dotman
2021-01-04
Nan, our Salesperson, and Momo, Finance Mgr, helped us with our recent purchase (19 Honda Pilot)/trade-in (13 Honda CRV). We found them both very helpful and they helped make it an enjoyable experience. We found Nan to be an advocate for us in what we were looking for in our transaction and felt she treated us fairly. She had the vehicles we identified before our visit ready for us when we arrived to test drive. Momo took us quickly through the documentation portion, explained things clearly and with a good sense of humor. Only issues were amount of time we had to wait to complete the paperwork (only one Finance Mgr on duty on a Sunday afternoon, understandable, not his fault) and the curious dealer policy (not the fault of the Salesperson) of advertising one price on line and then having a mandatory $399 "add-on" for "dents and dings", which we had no choice on-however, we "plead our case" and Nan listened and we reached what we felt was a reasonable compromise; so we felt we were treated well and when all was said and done, made the deal. So, Salesperson and Finance Mgr- 5 stars, dealership- 4 stars ("add on" to sales price not advertised, license, fees, taxes higher than at other dealership we worked with, but did not buy from).... More
Ducks
2021-01-04
Mark, the very experienced service technician at Swickard Honda, went to the mat for me with the extended warranty company and got a $1750 job approved even though the warranty expired on 11/10/2020 (7 years or 100,000 miles, whichever came first). I had been waiting for 5 months for the ABS Modulator from Honda because Honda manufacturing was shut down due to COVID-19. It was during that time that my warranty expired. Swickard had previously gotten the approval from the warranty company that they would honor the work if I went over 100,000 miles. What we didn’t anticipate was that the warranty would “time-out” because of the 7 year limit. The warranty company waffled. It didn’t make sense that they would approve the work if I went over 100,000 miles, but not if I passed 7 years. Mark was successful in getting their approval—it took several calls. I only paid $125 (for the labor to bleed the brakes and flush them, and the $50 deductible). Swickard really helped me out in a bind; I had lost my job on 11/24/20 and my funds are limited. I’m also super grateful to Jeff Sears in the parts department, who stayed in regular contact with me over the 5 months, giving me updates as to the E.T.A. of the modulator. On 12/30/20 (the day of my appointment), Mark told me that Jeff did a warm hand-off and told him to take good care of me—that I’d waited a long time for the part. That was really sweet. I stopped by to tell Brad Mugg, the G.M. (because he’s so proud of his people) but I learned he was moving out of state. However, I’ve heard his successor has the same great leadership skills and values both the Service Dept. and the Sales Dept., which is brilliant. If you treat the customer right on their Service needs, they will come back for their next car purchase. Swickard Honda has great integrity and I plan to buy my next vehicle there.... More
Mitchell9865
2021-01-01
After visiting several dealerships around town, I had by far the best experience at Swickard Honda. I was referred to Andrew Grimes by a friend. He was very helpful! He made the process of buying my first car run smoothly. Never did I feel pressured to make a purchase. He was able to work with me and meet my needs. Andrew was super friendly from the beginning and was able to answer all my questions. I highly recommend Andrew Grimes at Swickard Honda!
Melissa Escalona-Vazquez
2020-12-31
easy to set up a service appointment online. the service staff is amazing. Ivan Poblete was very informative on what services were done and things that might need attention in the future
jsch0225
2020-12-28
Jonathan, Jacob, and Momo all made my purchasing my new 2020 Honda Accord Hybrid a very smooth and stressless experience. From test drive to financing everything was great!!!
twhiteford8
2020-12-24
Customer oriented, Understand the needs and never seen a dealer very transparent explaining things in detailed. It’s owe some experience purchasing from swickard than any other dealer I have seen till date.
Mahesh
2020-12-24
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Swickard Honda
19400 SE McLoughlin Blvd
Gladstone, OR 97027

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